Shipping policy

All orders are fulfilled from our U.S. facility located at 5110 Forest Grove Court, Prospect, Kentucky 40059, United States. We offer multiple domestic shipping options to meet your needs.

Shipping Options

Economy Shipping (5 to 8 business days) is free for orders of $80.00 and up. For orders weighing between 5 lb and 70 lb, economy shipping is available for $10.00.

Standard Shipping (3 to 4 business days) is available in two tiers: $4.90 for orders between 0 lb and 5 lb, and $9.90 for orders between 1 lb and 5 lb.

Express Shipping (1 to 2 business days) is offered at a flat rate of $12.00 for faster delivery.

Shipping options and prices are displayed at checkout, based on the weight of your order.

Processing and Delivery Time

Orders are typically processed within 1–2 business days. Estimated delivery times begin once your order has been fulfilled and shipped. Please note that business days do not include weekends or holidays.

Tracking Information

A tracking number will be provided via email once your order has shipped. You can use this number to monitor the delivery status of your package.

Additional Information

Shipping times are estimates and may be affected by factors beyond our control, such as carrier delays or inclement weather. Please double-check your shipping address before completing your order to avoid delivery issues. Shipping fees are non-refundable once the order has been dispatched.

If you have any questions regarding shipping or need assistance with your order, feel free to contact chxdes@gmail.com.